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Family Support

We have a dedicated Inclusion Team that work closely to ensure children’s needs are identified and support is put into place. The team consists of:

  • SENCO: Miss. Cottle
  • Family Support Worker & Mental Health Lead: Ms. Kerr
  • Emotional Literacy Support Assistant (ELSA): Mrs. McQueen
  • Inclusion Link Governors: Ellie Newland and Maria Hall

Advice and support will be dealt with sensitively and in strict confidence although concerns relating to the safeguarding of children will always be dealt with in accordance with the school's Safeguarding and Child Protection Policies.

If you need to communicate with the team, please call the school office to make an appointment or email

Wellbeing Support and Interventions

Prevention and early identification

  • Zones of Regulation
  • Jigsaw scheme (PSHE)
  • Growth Mindset
  • Sensory breaks and the Daily Mile
  • Each classroom has a nurture nook or quite area
  • We are fortunate at Tannery to have two safe spaces: The Rainbow Room (used for 1:1 and wellbeing interventions), and the Sensory Garden.
  • Use of Mental health focused story books
  • Training all staff in mental health

Early intervention

Internally provided 1:1

Internally provided groups

External Providers + Referrals

  • NESSie My World and Me
  • Protective Behaviours
  • Short-term support for anxiety, bereavement, and anger
  • Emotional Literacy Support Assistant (ELSA)
  • Enhanced Zones of Regulation
  • Nurture Group
  • Friendship and Conflict Resolution Group
  • Self-Esteem Group
  • ELSA
  • North Herts Primary Support Services
  • Children’s Wellbeing Practitioners
  • Stand-by-me Children's Bereavement Support
  • STEP 2
  • Child and Adolescent Mental Health Services (CAMHS)

Working with Parents and Carers

We acknowledge the importance of working with and supporting parents and carers through the following training and support:

  • Regular Parent Coffee Mornings
  • 1:1 appointment with Miss. Cottle or Ms. Kerr at school, via TEAMS, or by phone
  • Support with School Attendance
  • Referrals to Early Help
  • Benefits support/Housing support/Debt support
  • Parenting support
  • Transition support
  • Assistance in completing paperwork and forms e.g., housing, special educational needs, school places and benefits
  • Attendance at school and other agency meetings
  • Signposting or referrals to workshops and courses (many are held online)

Helpful Websites

Herts Sunflower logo

NSPCC logo

Logo showing two elephants, an adult and infant, facing each other
The Herts Sunflower website offers information on what to do and how to get help if you think that you or someone you know is being abused. The NSPCC offers advice on how to keep children safe, support for parents and information about what to do if you believe that a child is being abused. Helen Meridew is a parent coach based in the Royston area. She offers Positive Parenting workshops and also works 1:1 with families of children from 2 to 16 years.

Childline logo with telephone number

Stand-by-me bereavement support logo

Home Start logo

Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. Stand-by-me offers information, advice and support to help children, young people and their families living in North Hertfordshire & Stevenage understand and manage their grief. Homestart support local families with children aged 9 and under through tough times – providing highly-trained volunteers and expert free, confidential support for parents. 
North Herts District Council logo

With Youth logo

Just Talk logo

The North Herts District Council website has advice for those worried about finances, employment, vulnerable family members / neighbours or friends.

With Youth provides online support to children and young people experiencing mental ill health and/or emotional distress. This is a countywide service available for any Hertfordshire resident aged 5-18, as well as parents, carers and professionals.

Just Talk understands that we all have mental health, just like we all have physical health.

It’s OK to not be OK. We all struggle sometimes and there is help available.

Talking can really help.

Royston Foodbank

Royston Foodbank runs out of the Royston Evangelical Church and is open Wednesdays and Saturdays. Opening times are 9am - 11am. For further information contact them by email